You receive this error: "Error in changepass to user domain\user on domain server(\domain.(winRc=5) Access is denied." Which root cause should you investigate?

The correct answer is A. The account does not have sufficient permissions to change its own password. https://cyberark-customers.force.com/s/article/CPM-can-login-and-verify-a-password-but-can-t- change-the-password-winRc-5-Access-is-denied

Managing and Protecting Privileged Accounts and Credentials

Question

You receive this error:

"Error in changepass to user domain\user on domain server(\domain.(winRc=5) Access is denied." Which root cause should you investigate?

Options

AThe account does not have sufficient permissions to change its own password.
BThe domain controller is unreachable.
CThe password has been changed recently and minimum password age is preventing the change.
DThe CPM service is disabled and will need to be restarted.

How the community answered

(38 responses)

A
82% (31)
B
3% (1)
C
5% (2)
D
11% (4)

Explanation

https://cyberark-customers.force.com/s/article/CPM-can-login-and-verify-a-password-but-can-t- change-the-password-winRc-5-Access-is-denied

Topics

#CPM password change#access denied#domain permissions#troubleshooting

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