What is the key difference between case management and business process management?

Question

Options

• ACases tend to be predictable and rely on system control or business rule based control flow.
• BCases may not always involve human participation, while a business process solution always
• CIn case management, the business problem is solved by a knowledge worker using tasks that
• DThe emphasis of case management is on designing a step by step procedure to solve a business

• A
  5% (2)
• B
  8% (3)
• C
  85% (34)
• D
  3% (1)

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