IBM
P2070-722 · Question #36
P2070-722 Question #36: Real Exam Question with Answer & Explanation
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Question
What is the key difference between case management and business process management?
Options
- ACases tend to be predictable and rely on system control or business rule based control flow.
- BCases may not always involve human participation, while a business process solution always
- CIn case management, the business problem is solved by a knowledge worker using tasks that
- DThe emphasis of case management is on designing a step by step procedure to solve a business
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