Case ID is the unique identifier for a case in ICM. Which statement is true?

Question

Options

• AThe Case ID cannot be modified.
• BThe Case ID can only be appended with additional values.
• CThe entire Case ID can be overwritten to display a new value to the case worker.
• DOnly the Case ID prefix can be modified by assigning a case property as the Case Title Property.

• A
  4% (1)
• B
  9% (2)
• C
  70% (16)
• D
  17% (4)

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