Which of the following is guidance for creating value streams?

Question

Options

• AStart with customer-based value streams.
• BIdentify the top-level value streams from components of capabilities.
• CCreate an initial set of value streams that map one-to-one to existing capabilities.
• DInclude operational levels of detail.

• A
  83% (25)
• B
  10% (3)
• C
  3% (1)
• D
  3% (1)

Explanation

One of the guidance for creating value streams is to start with customer-based value streams. Customer-based value streams are those that describe how an enterprise creates and delivers value for its external customers. Starting with customer-based value streams can help to ensure that the value streams are aligned with the customer needs and expectations, as well as the enterprise's value proposition and strategic objectives. Customer-based value streams can also provide a foundation for identifying and defining other types of value streams, such as internal or partner-based value streams.

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