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Fortinet

NSE5_FMG-7.0 · Question #20

An administrator with the Super_User profile is unable to log in to FortiManager because of an authentication failure message. Which troubleshooting step should you take to resolve the issue?

The correct answer is C. Make sure the administrator IP address is part of the trusted hosts. Even if a user entered the correct userid/password, the FMG denies access if a user is logging in from an untrusted source IP subnets. guide/107347/trusted-hosts

Troubleshooting

Question

An administrator with the Super_User profile is unable to log in to FortiManager because of an authentication failure message. Which troubleshooting step should you take to resolve the issue?

Options

  • AMake sure FortiManager Access is enabled in the administrator profile
  • BMake sure Offline Mode is disabled
  • CMake sure the administrator IP address is part of the trusted hosts.
  • DMake sure ADOMs are enabled and the administrator has access to the Global ADOM

How the community answered

(34 responses)
  • A
    6% (2)
  • B
    3% (1)
  • C
    82% (28)
  • D
    9% (3)

Explanation

Even if a user entered the correct userid/password, the FMG denies access if a user is logging in from an untrusted source IP subnets. guide/107347/trusted-hosts

Topics

#administrator login#trusted hosts#authentication failure

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