A customer has a standard request for information regarding the installation, configuration, usage, and maintenance of this NetAPP equipment. What is the appropriate priority level to use when he…

The correct answer is C. P4. Explanation/Reference: https://mysupport.netapp.com/info/web/ECMP1132185.html

Verify and Document the Installation

Question

A customer has a standard request for information regarding the installation, configuration, usage, and maintenance of this NetAPP equipment. What is the appropriate priority level to use when he open a case?

Options

How the community answered

(52 responses)

A
8% (4)
B
4% (2)
C
75% (39)
D
13% (7)

Explanation

Explanation/Reference: https://mysupport.netapp.com/info/web/ECMP1132185.html

Topics

#support case priority#P4 priority#NetApp support#case management

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