How does the NetApp Remote Agent (RSA) connect to NetApp Support?

The correct answer is C. The RSA initiates a secure connection to NetApp Support. https://library.netapp.com/ecm/ecm_download_file/ECMP1200040 Remote Support Agent is the facility to provide NetApp Support Engineers with the ability to remotely trigger AutoSupport. Remote Support Agent uses HTTP or HTTPS to communicate with the storage controller to initiate…

Monitoring, Troubleshooting, and Security

Question

Options

ANetApp Support initiates a non-secure connection to the RSA.
BNetApp Support initiates a secure connection to the RSA.
CThe RSA initiates a secure connection to NetApp Support.
DThe RSA initiates a non-secure connection to NetApp support.

How the community answered

(31 responses)

A
13% (4)
B
3% (1)
C
77% (24)
D
6% (2)

Explanation

https://library.netapp.com/ecm/ecm_download_file/ECMP1200040 Remote Support Agent is the facility to provide NetApp Support Engineers with the ability to remotely trigger AutoSupport. Remote Support Agent uses HTTP or HTTPS to communicate with the storage controller to initiate commands and to collect files. It uses HTTPS to send system logs and core files from the Data ONTAP root volume to Remote Support Enterprise on the NetApp Support side. NetApp RSA is not related to the RSA public key encryption algorithm.

Topics

#Remote Support Agent#RSA connectivity#secure connection#NetApp Support

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