NETSEC-PRO · Question #6
Which two features can a network administrator use to troubleshoot the issue of a Prisma Access mobile user who is unable to access SaaS applications? (Choose two.)
The correct answer is C. GlobalProtect logs D. Autonomous Digital Experience Manager (ADEM) console. GlobalProtect logs These logs provide detailed insights into the user's connectivity, tunnel status, and authentication GlobalProtect logs include detailed information about connection establishment, tunnel negotiation, and any errors that can prevent mobile users from accessing
Question
Which two features can a network administrator use to troubleshoot the issue of a Prisma Access mobile user who is unable to access SaaS applications? (Choose two.)
Options
- ASaaS Application Risk Portal
- BCapacity Analyzer
- CGlobalProtect logs
- DAutonomous Digital Experience Manager (ADEM) console
How the community answered
(42 responses)- A10% (4)
- B7% (3)
- C83% (35)
Explanation
GlobalProtect logs These logs provide detailed insights into the user's connectivity, tunnel status, and authentication GlobalProtect logs include detailed information about connection establishment, tunnel negotiation, and any errors that can prevent mobile users from accessing applications. Autonomous Digital Experience Management (ADEM) ADEM helps visualize end-to-end performance and identifies network issues affecting SaaS app access for mobile users. ADEM provides real-time and historical visibility into user experience, enabling quick identification and resolution of connectivity or performance issues for SaaS applications.
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