NETSEC-GENERALIST Question #55: Real Exam Question with Answer & Explanation

Question

In Prisma SD-WAN. what is the recommended initial action when VoIP traffic experiences high latency and packet loss during business hours?

Options

• AConfigure a new VPN gateway connection.
• BMonitor real-time path performance metrics.
• CAdd new link tags to existing interfaces.
• DDisable the most recently created path quality.

Explanation

VoIP (Voice over IP) traffic is highly sensitive to network conditions, including latency, jitter, and packet loss. In Prisma SD-WAN, maintaining optimal VoIP quality requires dynamic path selection and real-time monitoring of network conditions. Recommended Initial Action: Monitoring Real-Time Path Performance Metrics When VoIP traffic experiences high latency and packet loss during business hours, the first step is to analyze real-time path performance metrics in Prisma SD-WAN's monitoring dashboard. Why Real-Time Monitoring is Crucial? Identifies the Affected Links - Prisma SD-WAN continuously monitors path quality metrics for each available WAN link (e.g., MPLS, broadband, LTE). Provides Insights on Congestion - Real-time monitoring helps determine whether the issue is caused by congestion, ISP problems, or packet drops. Aids in Dynamic Path Selection - Prisma SD-WAN can automatically switch to a better-performing path based on live telemetry data. Avoids Unnecessary Configuration Changes - Without accurate diagnostics, changing VPN gateways or link tags may not address the root cause.

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