After upgrading Prism Central from PC2022.1 to PC2024.1, an administrator is unable to log in with their IAM domain account. What is the first troubleshooting step the administrator should take?

The correct answer is D. Log in with a local admin account. After a Prism Central upgrade, IAM authentication settings may require reconfiguration. Option D (Log in with a local admin account) is correct: If IAM authentication fails, the local admin account must be used to check domain settings.

Monitor and Troubleshoot Operations

Question

Options

APing the Domain Controller from the CVM.
BEnsure port 9441 is open in the firewall.
CValidate the trusted signing certificate of the organization.
DLog in with a local admin account.

How the community answered

(44 responses)

A
14% (6)
B
5% (2)
C
9% (4)
D
73% (32)

Explanation

After a Prism Central upgrade, IAM authentication settings may require reconfiguration. Option D (Log in with a local admin account) is correct: If IAM authentication fails, the local admin account must be used to check domain settings.

Topics

#Prism Central#Troubleshooting#Authentication#Upgrade

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