An administrator has received reports of users being disconnected from remote desktop sessions to a specific VM. Which VM metric is most useful isolating the cause of the issue?

Question

Options

• AStorage Controller Bandwidth
• BSwap-Out Rate
• CHypervisor CPU Ready time (%)
• DVirtual NIC receive packet dropped

• A
  4% (1)
• B
  12% (3)
• C
  4% (1)
• D
  80% (20)

Explanation

Remote desktop (RDP/ICA) disconnections are a network-layer symptom. The most direct metric to isolate this cause is 'Virtual NIC receive packet dropped,' which shows whether the VM's virtual network interface is dropping incoming packets-a direct indicator of network congestion, misconfiguration, or oversubscription causing session interruptions. Storage Controller Bandwidth (A) relates to storage throughput, not network connectivity. Swap-Out Rate (B) indicates memory pressure that could slow a VM but does not directly cause disconnections. Hypervisor CPU Ready time (C) indicates CPU scheduling contention, which could degrade performance but is not the primary cause of remote session disconnections.

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