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NCA-V6.10 · Question #5

What priority case can be opened to guarantee a 8-hour response for a customer with Production Support?

The correct answer is A. P1. You've hit your limit · resets 5am (America/New_York)

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Question

What priority case can be opened to guarantee a 8-hour response for a customer with Production Support?

Options

  • AP1
  • BP2
  • CP3
  • DP4

How the community answered

(30 responses)
  • A
    93% (28)
  • C
    3% (1)
  • D
    3% (1)

Explanation

You've hit your limit · resets 5am (America/New_York)

Topics

#support priority#P1 case#SLA#Production Support

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