CompTIA
N10-004 · Question #97
A network technician is troubleshooting a problem and has just established a plan of action to resolve the problem. Which of the following is the NEXT step in the troubleshooting methodology?
The correct answer is B. Implement the solution or escalate as necessary. See the full explanation below for the reasoning.
Question
A network technician is troubleshooting a problem and has just established a plan of action to resolve the problem. Which of the following is the NEXT step in the troubleshooting methodology?
Options
- AVerify full system functionality and if applicable implement preventative measures.
- BImplement the solution or escalate as necessary.
- CDocument findings, actions, and outcomes.
- DEstablish a theory of probable cause (e.g. question the obvious).
How the community answered
(45 responses)- A16% (7)
- B76% (34)
- C7% (3)
- D2% (1)
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