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CompTIA

N10-004 · Question #508

A remote user cannot connect to the office via VPN. The user has established Internet connectivity. Which of the following is the MOST likely next step in troubleshooting?

The correct answer is D. Determine if the user has the correct VPN address and password. See the full explanation below for the reasoning.

Question

A remote user cannot connect to the office via VPN. The user has established Internet connectivity. Which of the following is the MOST likely next step in troubleshooting?

Options

  • APower cycle the VPN concentrator at the office.
  • BDetermine if the VPN service is running at the office.
  • CReinstall the VPN client at the remote computer.
  • DDetermine if the user has the correct VPN address and password.

How the community answered

(26 responses)
  • A
    4% (1)
  • B
    8% (2)
  • C
    12% (3)
  • D
    77% (20)

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Full N10-004 Practice