CompTIA
N10-004 · Question #485
N10-004 Question #485: Real Exam Question with Answer & Explanation
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Question
Users are reporting that they are still experiencing network issues even though a fix was recently applied. Which of the following troubleshooting methodology steps is the administrator using?
Options
- AEscalating the problem
- BTesting the solution and identifying the effects
- CContinuing to gather information about the same symptoms
- DDocumenting the solution and the entire process
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