CompTIA
N10-004 · Question #485
Users are reporting that they are still experiencing network issues even though a fix was recently applied. Which of the following troubleshooting methodology steps is the administrator using?
The correct answer is B. Testing the solution and identifying the effects. See the full explanation below for the reasoning.
Question
Users are reporting that they are still experiencing network issues even though a fix was recently applied. Which of the following troubleshooting methodology steps is the administrator using?
Options
- AEscalating the problem
- BTesting the solution and identifying the effects
- CContinuing to gather information about the same symptoms
- DDocumenting the solution and the entire process
How the community answered
(33 responses)- A9% (3)
- B73% (24)
- C3% (1)
- D15% (5)
Community Discussion
No community discussion yet for this question.