CompTIA
N10-004 · Question #194
The helpdesk is receiving calls about the corporate web server being down. Which of the following should be taken NEXT after verifying that the server is unreachable?
The correct answer is A. Escalate the call to a technician. See the full explanation below for the reasoning.
Question
The helpdesk is receiving calls about the corporate web server being down. Which of the following should be taken NEXT after verifying that the server is unreachable?
Options
- AEscalate the call to a technician.
- BDocument any changes in the web server configuration.
- CImplement and test a solution.
- DContinuously ping the server until a ping response is obtained.
How the community answered
(39 responses)- A74% (29)
- B5% (2)
- C5% (2)
- D15% (6)
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