Microsoft
MS-600 · Question #34
You plan to integrate a web-based support ticketing system and Microsoft Teams. You need to recommend a solution that will prompt users for specific information before a ticket is created. The solutio
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Extend Teams
Question
You plan to integrate a web-based support ticketing system and Microsoft Teams. You need to recommend a solution that will prompt users for specific information before a ticket is created. The solution must minimize development effort. What should you include in the recommendation?
Options
- Aoutgoing webhooks
- Bincoming webhooks
- Ca notification-only bot
- Da conversational bot
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Topics
#outgoing webhooks#Teams integration#ticketing system#bot comparison