You have a Microsoft 365 subscription. A user experiences issues accessing Microsoft Teams from Internet Explorer. When the user attempts to sign in from Internet Explorer, the web browser enters a…

Question

Options

• ATo Internet Explorer, add the following sites as trusted sites:
• BStart Internet Explorer by using InPrivate Browsing
• CClear the browsing history and restart Internet Explorer
• DTo Internet Explorer, add the following sites as trusted sites:

• A
  82% (42)
• B
  2% (1)
• C
  10% (5)
• D
  6% (3)

Explanation

When you try to sign in to Microsoft Teams in Microsoft Edge or Internet Explorer, the site continually loops, and you can never sign in. This issue occurs if your organization uses Trusted Sites in Internet Explorer and doesn't enable the URLs for Microsoft Teams. In this case, the Teams web-based application cannot sign in, as the trusted sites for Teams are not enabled. To resolve this issue, make the following changes to Internet Explorer settings either through administrator rights or a Group Policy object (GPO). Note This procedure must be performed in Internet Explorer. Edge uses the same settings. 1. Make the following changes to IE settings or from the Control Panel, either with Administrator rights or a Group Policy Object: 2. Under Internet Options > Privacy > Advanced, accept First-Party and Third-Party cookies, and check the box for Always allow session cookies. 3. Click Internet Options > Security > Trusted Sites > Sites, and add all of the following: https://login.microsoftonline.com https://*.teams.microsoft.com https://docs.microsoft.com/en-us/microsoftteams/known-issues https://support.microsoft.com/en-ca/help/4052730/microsoft-teams-website-is-stuck-in-a-login-

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