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Microsoft

MS-300 · Question #41

Your company has a Microsoft 365 subscription. All users have computers that run Windows 10 and have Microsoft Teams installed. A user reports the following issues: - The user selection process takes

The correct answer is B. From the Teams client, select Ctrl + Alt + Shift + 1. Open the ETL files in. https://docs.microsoft.com/en-us/microsoftteams/log-files

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Question

Your company has a Microsoft 365 subscription. All users have computers that run Windows 10 and have Microsoft Teams installed. A user reports the following issues: - The user selection process takes too long to complete. - The Teams client crashes and restarts automatically. - Users lose connections during screen sharing. You need to view the Teams debug logs to troubleshoot the issues. What should you do?

Options

  • ARight-click the Microsoft Teams icon in the application tray, and then select Get logs. Open
  • BFrom the Teams client, select Ctrl + Alt + Shift + 1. Open the ETL files in
  • CRight-click the Teams icon in the application tray, and then select Get logs. Open the log files in
  • DFrom Event Viewer, open the System log and filter the log for a keyword of MSTeams.

How the community answered

(37 responses)
  • A
    3% (1)
  • B
    81% (30)
  • C
    11% (4)
  • D
    5% (2)

Explanation

https://docs.microsoft.com/en-us/microsoftteams/log-files

Topics

#Teams debug logs#troubleshooting#ETL files#Teams client

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