MLS-C01 · Question #236
MLS-C01 Question #236: Real Exam Question with Answer & Explanation
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Question
A company is using a legacy telephony platform and has several years remaining on its contract. The company wants to move to AWS and wants to implement the following machine learning features: - Call transcription in multiple languages - Categorization of calls based on the transcript - Detection of the main customer issues in the calls - Customer sentiment analysis for each line of the transcript, with positive or negative indication and scoring of that sentiment Which AWS solution will meet these requirements with the LEAST amount of custom model training?
Options
- AUse Amazon Transcribe to process audio calls to produce transcripts, categorize calls, and detect
- BUse Amazon Transcribe to process audio calls to produce transcripts. Use Amazon Comprehend
- CUse Contact Lens for Amazon Connect to process audio calls to produce transcripts, categorize
- DUse Contact Lens for Amazon Connect to process audio calls to produce transcripts. Use
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