MD-102 · Question #131
You have a Microsoft 365 subscription that uses Microsoft Intune Suite. You use Microsoft Intune to deploy and manage Windows devices. You have 100 devices from users that left your company. You…
The correct answer is B. Perform a Windows Autopilot reset on the devices. To efficiently repurpose Intune-managed Windows devices for new users by removing prior user data and applications with minimal administrative effort, performing a Windows Autopilot Reset is the correct solution.
Question
You have a Microsoft 365 subscription that uses Microsoft Intune Suite. You use Microsoft Intune to deploy and manage Windows devices. You have 100 devices from users that left your company. You need to repurpose the devices for new users by removing all the data and applications installed by the previous users. The solution must minimize administrative effort. What should you do?
Options
- ADeploy a new configuration profile to the devices.
- BPerform a Windows Autopilot reset on the devices.
- CPerform an in-place upgrade on the devices.
- DPerform a clean installation of Windows 11 on the devices.
How the community answered
(22 responses)- A5% (1)
- B64% (14)
- C14% (3)
- D18% (4)
Why each option
To efficiently repurpose Intune-managed Windows devices for new users by removing prior user data and applications with minimal administrative effort, performing a Windows Autopilot Reset is the correct solution.
Deploying a new configuration profile changes device settings but does not remove existing user data or user-installed applications effectively for repurposing.
Windows Autopilot Reset is specifically designed for scenarios where a device needs to be reprovisioned for a new user while maintaining its Intune management state. It removes all user data, user-installed applications, and user profiles, but keeps the device enrolled in Intune and retains its network connection, minimizing the effort required for re-enrollment and re-provisioning.
Performing an in-place upgrade updates the operating system to a newer version but typically retains user data and applications, which is contrary to the goal of repurposing for a new user.
Performing a clean installation of Windows 11 would achieve the goal of removing all data and apps, but it is a manual, labor-intensive process that requires re-enrollment into Intune, thus not minimizing administrative effort.
Concept tested: Intune Windows Autopilot Reset for device repurposing
Source: https://learn.microsoft.com/en-us/mem/autopilot/windows-autopilot-reset
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