Microsoft
MB6-897 · Question #22
You need to capture details and notes for a customer. Which two actions should you perform? Each correct answer presents part of the solution.
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Question
You need to capture details and notes for a customer. Which two actions should you perform? Each correct answer presents part of the solution.
Options
- ADefine case categories.
- BCreate customers.
- CCreate contacts.
- DDefine the case process.
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