Microsoft
MB6-896 · Question #23
MB6-896 Question #23: Real Exam Question with Answer & Explanation
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Question
A customer reports that an item they ordered was damaged when it arrived. You instruct the customer to return the item to your warehouse. You need to remove the item from your inventory and ship a new item to the customer. Which disposition action should you use on the return order?
Options
- AScrap
- BReplace and credit
- CCredit
- DReplace and scrap
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