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MB6-894 · Question #65

You are working in a Microsoft Dynamics 365 for Retail environment and are troubleshooting a scanner that is not able to scan a bar code on an item. You review the event logs on the Retail Server…

The correct answer is C. The scanner has not been signed into by a user. https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dev-itpro/retail- component-eventsdiagnostics-troubleshooting

Develop and extend retail components

Question

You are working in a Microsoft Dynamics 365 for Retail environment and are troubleshooting a scanner that is not able to scan a bar code on an item. You review the event logs on the Retail Server and find several recent events in which the AppSessionId is a non-empty GUID and the UserSessionId contains an empty GUID. What is the main cause of the events in the event log?

Options

  • AThe scanner does not have power.
  • BThe scanner is in offline mode.
  • CThe scanner has not been signed into by a user.
  • DThe scanner cannot make a call to the retail server.

How the community answered

(45 responses)
  • A
    4% (2)
  • B
    4% (2)
  • C
    80% (36)
  • D
    11% (5)

Explanation

https://docs.microsoft.com/en-us/dynamics365/unified-operations/retail/dev-itpro/retail- component-eventsdiagnostics-troubleshooting

Topics

#Retail Server#event logs#POS troubleshooting#session management

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