Microsoft
MB6-893 · Question #75
MB6-893 Question #75: Real Exam Question with Answer & Explanation
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Question
You are the credit and collections manager at your company. You set up an aging period definition based on your company's standard collections terms of 0, 90, and 180 days. Earlier this week, you had a telephone call with the customer about the invoices on their account that are overdue. During the call, the customer promised to pay the dues. Which three actions should you perform to manage the collection process in the system? Each correct answer presents part of the solution.
Options
- ASend an email to the customer, including the statement.
- BProcess non-sufficient funds (NSF).
- CPerform Write-Offs.
- DChange the status of invoices against the customer to "Promise to pay.
- EUpdate aging snapshot.
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