You apply a customer payment. The payment amount is less than the amount of the invoice. What are two results of this payment? Each correct answer presents part of the solution.

The correct answer is B. The invoice remains open for the amount of the difference between the payment and the C. The payment is settled and closed. If the payment amount is less than the amount due, the payment amount is subtracted from the amount due, and the invoice remains open. The payment transaction is fully settled and is closed.

Configuring Retail Parameters for Organizational Efficiency

Question

Options

AThe payment remains open for the amount of the difference between the payment and the
BThe invoice remains open for the amount of the difference between the payment and the
CThe payment is settled and closed.
DThe invoice is settled and closed.

How the community answered

(23 responses)

A
13% (3)
B
78% (18)
D
9% (2)

Explanation

If the payment amount is less than the amount due, the payment amount is subtracted from the amount due, and the invoice remains open. The payment transaction is fully settled and is closed.

Topics

#customer payment#partial payment#payment settlement#invoice settlement

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