You need to enforce collection of payment against the sales order before it is submitted, and display the order recap in Microsoft Dynamics AX 2012 R3 for Retail. Which parameter should you enable…

The correct answer is D. Enable order completion. Enable order completion Select this check box to enable the following features for call center users in the Sales order form: The payment process-Multiple payment buttons in the Sales order form are enabled when the Enable order completion check box is selected. The Complete…

Manage Call Centers

Question

You need to enforce collection of payment against the sales order before it is submitted, and display the order recap in Microsoft Dynamics AX 2012 R3 for Retail. Which parameter should you enable on the call center channel?

Options

AEnable order price control
BSetup sales origin
CEnable direct selling
DEnable order completion

How the community answered

(33 responses)

A
3% (1)
B
9% (3)
C
3% (1)
D
85% (28)

Explanation

Enable order completion Select this check box to enable the following features for call center users in the Sales order form: The payment process-Multiple payment buttons in the Sales order form are enabled when the Enable order completion check box is selected. The Complete button-This button controls access to the Sales order summary form, where the user can enter payment and submit the order. If the Enable order completion check box is not selected, users can create and save orders, but cannot complete them. The Recap button-This button controls access to the Sales order summary form, where the user can review the order, and optionally enter payment and submit the order. The Coupons button-Coupon calculation requires that the order be completed.

Topics

#call center channel#order completion#payment enforcement#order recap

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