Go live is complete, and you are now in the operation phase of the project, Which two activities can be performed in the operations phase? (Each correct answer presents part of the solution. Choose…

Question

Options

• ADocument lessons learned.
• BReview deliverables against the statement of work (SOW).
• CPerform end-user training.
• DConduct production audit.

• A
  73% (19)
• C
  8% (2)
• D
  19% (5)

Explanation

B: You can find the following activities in the Operations phase: /Project Planning / Provide Post Go Live Support / Transition of Solution to Support / (B) Review Deliverables against SOW and Agreed Changes / Conduct Performance Tuning and Optimization A: Project Planning The purpose of the Project Planning activity in the Operations phase is to closethe project after Go-Live and complete final project tasks. You want to make sure that you delivered as promised, and that the customer is satisfied with the project outcome. This activity consists of the following tasks: / Finalize the project plan to accurately reflect the timeline, resourcesand milestones / Complete the final project activities required to complete asuccessful closure of the project, such as: (A) Document lessons learned. Finish any documentation promised to the customer in the statement of work (SOW) Determine the need for and conducting additional end-user training, if it is required. Perform a final knowledge transfer to the customer Clear any pending items that are discovered before, during, andafter Go-Live.

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