Microsoft
MB2-868 · Question #9
A lead stored in Microsoft Dynamics CRM 2011 does not want to purchase any products. You need to disqualify the lead and remove it from the list of open leads. What should you do?
The correct answer is D. Change the status of the lead to No Longer Interested. See the full explanation below for the reasoning.
Question
A lead stored in Microsoft Dynamics CRM 2011 does not want to purchase any products. You need to disqualify the lead and remove it from the list of open leads. What should you do?
Options
- AConvert the lead to an opportunity with a rating of Cold.
- BChange the rating of the lead to Cold.
- CConvert the lead to a contact and then deactivate the contact record.
- DChange the status of the lead to No Longer Interested.
How the community answered
(25 responses)- A4% (1)
- B4% (1)
- C8% (2)
- D84% (21)
Community Discussion
No community discussion yet for this question.