Microsoft
MB2-868 · Question #60
A customer calls in response to a phone call he received about a current campaign. You need to ensure that the call is captured as a campaign response. What are possible ways to achieve this goal?…
The correct answer is C. In the Phone Call activity for the referenced campaign, select Promote to Response. D. Create a new campaign response activity. See the full explanation below for the reasoning.
Question
A customer calls in response to a phone call he received about a current campaign. You need to ensure that the call is captured as a campaign response. What are possible ways to achieve this goal? (Choose all that apply.)
Options
- AFrom the Phone Calls Created view of the referenced campaign activity, assign the phone
- BCreate a new Phone Call activity, and set the Regarding field to the referenced campaign.
- CIn the Phone Call activity for the referenced campaign, select Promote to Response.
- DCreate a new campaign response activity.
How the community answered
(25 responses)- A20% (5)
- B8% (2)
- C72% (18)
Community Discussion
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