In Microsoft Dynamics CRM 2011, you need to resolve a case that has open activities. What should you do?

Question

Options

• AClose the open activities, and then close the case.
• BClose the case without a resolution type, and then close the open activities when they are
• CClose the case with the resolution type Problem Solved, and then close the open activities
• DClose the case without a resolution, and then close the open activities when they are

• A
  83% (34)
• B
  5% (2)
• C
  2% (1)
• D
  10% (4)

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