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MB2-868 · Question #2

A company uses Microsoft Dynamics CRM 2011. Employees run Microsoft Dynamics CRM 2011 for Microsoft Ofhotfice Outlook. Which of the following tasks can be performed by using Microsoft Dynamics CRM…

The correct answer is C. Automatically create contact or lead records from tracked email messages while online. See the full explanation below for the reasoning.

Question

A company uses Microsoft Dynamics CRM 2011. Employees run Microsoft Dynamics CRM 2011 for Microsoft Ofhotfice Outlook. Which of the following tasks can be performed by using Microsoft Dynamics CRM for Outlook?

Options

  • ASynchronize service activity records the employee owns.
  • BSynchronize service activity records assigned directly to resource groups of which the
  • CAutomatically create contact or lead records from tracked email messages while online.
  • DAutomatically create contact or lead records from tracked email messages while offline.

How the community answered

(40 responses)
  • A
    3% (1)
  • B
    10% (4)
  • C
    83% (33)
  • D
    5% (2)

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