Microsoft
MB2-868 · Question #19
You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2011. What should you do?
The correct answer is A. Convert the email message into a lead. See the full explanation below for the reasoning.
Question
You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2011. What should you do?
Options
- AConvert the email message into a lead.
- BCreate a new lead and set a connection to the email message.
- CCreate a new lead, attach the email message to the lead, and then save the lead.
- DCreate a new lead from the Regarding lookup of the email message.
How the community answered
(39 responses)- A85% (33)
- B3% (1)
- C8% (3)
- D5% (2)
Community Discussion
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