Microsoft
MB2-868 · Question #19
MB2-868 Question #19: Real Exam Question with Answer & Explanation
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Question
You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2011. What should you do?
Options
- AConvert the email message into a lead.
- BCreate a new lead and set a connection to the email message.
- CCreate a new lead, attach the email message to the lead, and then save the lead.
- DCreate a new lead from the Regarding lookup of the email message.
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