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Microsoft

MB2-717 · Question #96

You receive an email from a prospect and would like to create a Lead in Microsoft Dynamics 365. You want the email from the prospect connected to the Lead. How can you accomplish this goal?

The correct answer is C. Track the email. Convert the email to a Lead record. dynamics-365-for-outlook.aspx

Configure Microsoft Dynamics 365

Question

You receive an email from a prospect and would like to create a Lead in Microsoft Dynamics 365. You want the email from the prospect connected to the Lead. How can you accomplish this goal?

Options

  • ANavigate to your instance in Microsoft Outlook and create a Lead.
  • BTrack the email- Manually create a Lead in Microsoft Dynamics 365.
  • CTrack the email. Convert the email to a Lead record.
  • DCreate a Lead from the CRM tab in Microsoft Outlook.

How the community answered

(23 responses)
  • A
    13% (3)
  • B
    4% (1)
  • C
    78% (18)
  • D
    4% (1)

Explanation

dynamics-365-for-outlook.aspx

Topics

#email to lead#Outlook integration#lead creation#email tracking

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