Microsoft
MB2-707 · Question #78
A business services customer reports issues with a case entity. You have two support tiers. Your support users are grouped by their tiers into separate business units, security roles, and teams. You…
The correct answer is B. Create two business process flows. See the full explanation below for the reasoning.
Question
A business services customer reports issues with a case entity. You have two support tiers. Your support users are grouped by their tiers into separate business units, security roles, and teams. You want to create a business process flow that is unique for each support tier, with tier-specific fields and stages on the case entity. You do not want to allow your first-tier users to use the second-tier process flow. What should you do?
Options
- ACreate two business process flows and two main forms.
- BCreate two business process flows.
- CCreate two business process flows.
- DCreate one business process flow.
How the community answered
(27 responses)- A7% (2)
- B85% (23)
- C4% (1)
- D4% (1)
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