Microsoft
MB2-703 · Question #84
A user views the Service area of the navigation pane in Microsoft Dynamics CRM. What is displayed when the user clicks the down arrow on the Cases button?
The correct answer is A. A list of recently viewed cases. See the full explanation below for the reasoning.
Question
A user views the Service area of the navigation pane in Microsoft Dynamics CRM. What is displayed when the user clicks the down arrow on the Cases button?
Options
- AA list of recently viewed cases
- BThe most recently viewed case record
- CThe Quick Create form for cases
- Dthe New Case form
How the community answered
(21 responses)- A76% (16)
- B5% (1)
- C14% (3)
- D5% (1)
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