Microsoft
MB2-700 · Question #73
Microsoft Dynamics CRM Client for Outlook is installed. You view an email message from an existing customer. The customer requests a proposal for new business. You need to create a record for the…
The correct answer is C. Track the email from Outlook by using the Track feature. See the full explanation below for the reasoning.
Question
Microsoft Dynamics CRM Client for Outlook is installed. You view an email message from an existing customer. The customer requests a proposal for new business. You need to create a record for the email message that ensures other users can see the email message. What should you do?
Options
- AUse details from the email message to create an Opportunity by using the Quick Create form.
- BTrack the email message from Outlook by using the Track feature.
- CTrack the email from Outlook by using the Track feature.
- DTrack the email message from Outlook by using the Track feature.
How the community answered
(30 responses)- A3% (1)
- B3% (1)
- C83% (25)
- D10% (3)
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