A company has resellers who purchase routine support cases at no cost. A reseller plans to purchase additional support cases at a cost. What should you create?

The correct answer is A. An incident-based template. See the full explanation below for the reasoning.

Question

Options

AAn incident-based template
BA time-based template
CA contract template
DA contract allotment

How the community answered

(30 responses)

A
70% (21)
B
10% (3)
C
3% (1)
D
17% (5)

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