Microsoft
MB2-700 · Question #11
You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2013. What should you do?
The correct answer is A. Convert the email message into a lead. See the full explanation below for the reasoning.
Question
You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2013. What should you do?
Options
- AConvert the email message into a lead.
- BCreate a new lead and set a connection to the email message.
- CCreate a new lead from the Regarding lookup of the email message.
- DCreate a new lead, attach the email message to the lead, and then save the lead.
How the community answered
(14 responses)- A79% (11)
- B7% (1)
- D14% (2)
Community Discussion
No community discussion yet for this question.