CompTIA
MB0-001 · Question #45
MB0-001 Question #45: Real Exam Question with Answer & Explanation
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Question
Administrators receive a call saying Joe, a user, is not receiving email on his mobile device, although all other functions are normal. Which of the following are the MOST likely actions to perform to troubleshoot the problem? (Select TWO).
Options
- AAsk if the device is powered on
- BLook into the MDM portal for device status and logs
- CAsk if Joe is located in a basement
- DCheck for account status
- EPing the device
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