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CompTIA

MB0-001 · Question #251

Users are having trouble connecting to the intranet site from one area of the network using mobile devices. Where should the mobile device administrator begin the troubleshooting process?

The correct answer is D. Contact an end user and attempt to duplicate the problem. See the full explanation below for the reasoning.

Question

Users are having trouble connecting to the intranet site from one area of the network using mobile devices. Where should the mobile device administrator begin the troubleshooting process?

Options

  • AContact the firewall administrator and have them examine the firewall logs
  • BContact the network administrator and ask them to reboot the router
  • CContact the webmaster and ask them to restart services on Intranet web server
  • DContact an end user and attempt to duplicate the problem

How the community answered

(41 responses)
  • A
    20% (8)
  • B
    5% (2)
  • C
    5% (2)
  • D
    71% (29)

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