nerdexam
CompTIA

MB0-001 · Question #247

Joe, a user, reports that after installing a new application his device no longer boots completely. Instead the device shows a vendor splash screen and immediately reboots, repeating the process…

The correct answer is D. Reset the device to factory default. See the full explanation below for the reasoning.

Question

Joe, a user, reports that after installing a new application his device no longer boots completely. Instead the device shows a vendor splash screen and immediately reboots, repeating the process. Which of the following is MOST likely necessary to resolve the issue?

Options

  • AUninstall the new application causing the errors
  • BUse OTA to restore the phone to a previous state
  • CApply a root kit to help uninstall the application
  • DReset the device to factory default

How the community answered

(31 responses)
  • A
    6% (2)
  • B
    13% (4)
  • C
    3% (1)
  • D
    77% (24)

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