CompTIA
MB0-001 · Question #182
A user's mobile phone will not keep a charge. Which of the following troubleshooting steps should a technician take to assist the user? (Select TWO).
The correct answer is B. Check the connector E. Check the power supply. See the full explanation below for the reasoning.
Question
A user's mobile phone will not keep a charge. Which of the following troubleshooting steps should a technician take to assist the user? (Select TWO).
Options
- ACheck device backlight
- BCheck the connector
- CCheck operating system
- DCheck cellular data
- ECheck the power supply
How the community answered
(48 responses)- A4% (2)
- B79% (38)
- C6% (3)
- D10% (5)
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