CompTIA
MB0-001 · Question #133
While troubleshooting a problem reported by an end-user, which of the following steps comes between establishing a plan of action and implementing the plan of action?
The correct answer is D. Identify potential effects. See the full explanation below for the reasoning.
Question
While troubleshooting a problem reported by an end-user, which of the following steps comes between establishing a plan of action and implementing the plan of action?
Options
- AGather information
- BVerify full system functionality
- CQuestion the user
- DIdentify potential effects
How the community answered
(27 responses)- A4% (1)
- B11% (3)
- C7% (2)
- D78% (21)
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