MB-920 · Question #99
MB-920 Question #99: Real Exam Question with Answer & Explanation
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Question
A company implements Dynamics 365 Commerce. The company needs to increase customer loyalty by setting up loyalty programs. You need to identify customer loyalty options that the company can utilize. Which three options are available for loyalty programs? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Options
- ATrack customer participation in the loyalty program.
- BStore customer data on likes and dislikes and easily retrieve it when required.
- CTransfer reward balance from one card to another.
- DDefine refund rules to identify when and how a customer can return items.
- EDefine earning rules to outline how a customer can earn points.
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