MB-920 Question #164: Real Exam Question with Answer & Explanation

Question

A company is implementing Dynamics 365 Human Resources. The company must implement self-service use cases. You need to describe the self-service capabilities. Which two capabilities can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options

• AView and manage certificates.
• BView LinkedIn learning modules.
• COpen support tickets for loaned-out equipment.
• DManage performance goals.
• ECreate a new worker.

Explanation

Employee self service is the perfect gateway for employees to view essential company information. The Employee self service workspace bridges the gap between employees and HR, allowing employees the freedom to access and manage their data, time-off, benefits, payroll, learning, and much more. Having a one-stop shop for employees saves time for both employees (A) * The Certificates tile displays the certificate and expiration date of the certificate expiring closest to the current date. You can update, add, or remove certificates. Depending on your organization's settings, certificate updates might go through an approval process. (D) * You can manage your goals with Performance Goals. This tile displays the number of goals you have in each status (Not started, On track, and Needs improvement). You can create, update, and remove goals, depending on your assigned role-based security. If you want, you can add new goals from groups or templates. Managers and HR can also create goals on behalf of employees and determine how detailed each goal will be. Managers and employees can collaborate on goals and update activities, measurements, and status. You can also include https://learn.microsoft.com/en-us/dynamics365/human-resources/hr-employee-manager-self- service-overview

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