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MB-700 · Question #150

A company implements Dynamics 365 Finance to replace a legacy enterprise resource planning (ERP) system. A proprietary customer relationship management (CRM) system must be integrated with Dynamics…

The correct answer is A. Data Integrator. Data Integrator is the correct tool for asynchronous integration between an external CRM system and Dynamics 365 Commerce because it supports scheduled, non-real-time data movement between systems.

Architect solutions

Question

A company implements Dynamics 365 Finance to replace a legacy enterprise resource planning (ERP) system. A proprietary customer relationship management (CRM) system must be integrated with Dynamics 365 Commerce. The integration must be asynchronous. You need to use a tool to integrate the CRM system. Which tool should you recommend?

Options

  • AData Integrator
  • BBatch data API
  • COData
  • DDual-write

How the community answered

(57 responses)
  • A
    79% (45)
  • B
    5% (3)
  • C
    4% (2)
  • D
    12% (7)

Why each option

Data Integrator is the correct tool for asynchronous integration between an external CRM system and Dynamics 365 Commerce because it supports scheduled, non-real-time data movement between systems.

AData IntegratorCorrect

Data Integrator is a platform tool that enables scheduled, asynchronous data synchronization between systems - including external CRM solutions and Dynamics 365 applications. It supports one-way and bidirectional data flows on a configurable schedule, directly satisfying the asynchronous integration requirement.

BBatch data API

Batch data API is a D365 mechanism for bulk import and export of data packages but is not a complete integration framework for connecting and synchronizing an external CRM system on an ongoing basis.

COData

OData provides synchronous, real-time REST-based read and write access to D365 data, which contradicts the requirement for asynchronous integration.

DDual-write

Dual-write provides real-time, synchronous bidirectional data synchronization between Finance and Operations apps and Dataverse, not asynchronous integration with a proprietary third-party CRM.

Concept tested: Asynchronous CRM integration using Data Integrator

Source: https://learn.microsoft.com/en-us/power-platform/admin/data-integrator

Topics

#Integration tools#Asynchronous integration#Dynamics 365 Commerce#Data Integrator

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