nerdexam
Microsoft

MB-240 · Question #9

You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container…

The correct answer is A. Configure the customer asset records hierarchically, and maintain service history at the sub-. https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set- up-customer-assets

Manage core sales tables

Question

You work for a recycling company that provides customers with large compactor units to collect their recyclable materials. The compactor units are comprised of two separate components: a container to collect the recyclable materials and a separate component that compacts the recyclable materials to make them easier to transport. These containers are expensive, and the components tend to break down frequently, requiring ongoing maintenance and repairs. You need to easily track the containers that your company has at each client location and maintain a service history for each of the sub-components.

Options

  • AConfigure the customer asset records hierarchically, and maintain service history at the sub-
  • BConfigure the customer inventory records individually, in order to maintain the service history at
  • CConfigure the customer inventory records in a hierarchy, and maintain service history at the sub-
  • DConfigure the customer asset records hierarchically, and maintain service history at the service

How the community answered

(37 responses)
  • A
    81% (30)
  • B
    11% (4)
  • C
    5% (2)
  • D
    3% (1)

Explanation

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure-set- up-customer-assets

Topics

#customer assets#asset hierarchy#service history#sub-components

Community Discussion

No community discussion yet for this question.

Full MB-240 Practice