PECB
LEAD-IMPLEMENTER · Question #56
LEAD-IMPLEMENTER Question #56: Real Exam Question with Answer & Explanation
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Question
Kyte. a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users' questions. Which principle of an effective communication strategy has Kyte not followed?
Options
- AClarity
- BAppropriateness
- CResponsiveness
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