LEAD-AUDITOR Question #94: Real Exam Question with Answer & Explanation

The correct answer is D. Resetting objectives E. Achieving improvements. The Act phase of the PDCA cycle is where the organisation takes actions to improve its processes and performance based on the results of the Check phase. This may involve resetting objectives to make them more realistic, achievable or challenging, or implementing changes to addre

Question

Which two of the following phrases would apply to "act" in relation to the Plan-Do-Check-Act cycle for a business process?

Options

AAuditing processes
BPlanning changes
CMeasuring objectives
DResetting objectives
EAchieving improvements
FVerifying training

Explanation

The Act phase of the PDCA cycle is where the organisation takes actions to improve its processes and performance based on the results of the Check phase. This may involve resetting objectives to make them more realistic, achievable or challenging, or implementing changes to address the root causes of problems and achieve the desired outcomes. The Act phase is also where the organisation monitors the effects of the actions taken and evaluates their effectiveness and efficiency. The Act phase is important because it enables the organisation to learn from its experience and continually improve its ISMS.

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